Do I need to send passwords?
No. Do not send passwords, two-factor codes, payment card data, social security numbers, medical records, or private customer records. The first intake uses business context, public pages, redacted examples, and only the columns needed for the work.
What happens after I pay?
George sends a short intake request, confirms the selected package, and starts after the needed materials are received. Delivery windows begin after intake is complete, not before the required context arrives.
What will I receive and when?
After intake is complete, you receive the agreed report or review assets for the selected package within the stated delivery window. The clock does not begin before the required context arrives. Before work starts, you can confirm the scope, ask a question, or request an invoice path instead of guessing what the package includes.
For a concrete preview, compare the sample report library and keep your first packet redacted.
Can I request an invoice first?
Yes. If the scope is unclear, use the invoice request option on the order page or email gking@stoga.com before paying. This is the safest route when you are choosing between scan, sprint, old estimate, and weather packages.
What is the smallest proof pack before payment?
Use one public URL, one redacted screenshot or three-row sample, the current follow-up owner, and one clear question. That is usually enough to request a fit check before paying or before choosing a larger cleanup scope. Keep private names, phone numbers, payment data, health details, and full CRM exports out of the first message.
Useful next step: compare the sample report library and then ask for a first proof pack fit check.
How does the PayPal link work?
The public payment path starts with the $197 AI Leak Scan. Larger cleanup work is scoped manually only after the scan confirms the problem, boundaries, and useful next step. Recurring work is discussed only after a real repeat need is visible.
Are results promised?
No. AI Cleanup Doctor organizes follow-up leaks, drafts safer workflows, and prepares tracking assets for human review. It does not promise lead volume, revenue, sales outcomes, rankings, storm demand, insurance outcomes, or platform performance.
What if I choose the wrong package?
Email gking@stoga.com before work begins. The scope can be corrected or refunded where appropriate before delivery starts. Once work begins, any change should be handled as a scope adjustment.
What does the scan include?
- Website, form, inbox, and follow-up review.
- AI and automation risk notes.
- Top follow-up leaks and repair priority.
- A short report and next-step recommendation.
What is outside scope?
- Legal, medical, financial, insurance, or emergency advice.
- Logging into private accounts for the first scan.
- Mass emailing, spam blasts, fake reviews, or fake engagement.
- Ranking promises, lead promises, job promises, revenue promises, or approval promises.
What should I prepare before intake?
- Public website URLs, including service pages and service-area pages.
- Redacted examples of forms, missed-call notes, old estimates, or follow-up lists.
- The current owner for callbacks, estimates, reviews, and AI/automation replies.
- A simple business question, such as "where are leads getting lost after they arrive?"
How is this different from buying more ads or SEO?
Ads and SEO try to increase demand. AI Cleanup Doctor reviews what happens after demand already arrives: calls, forms, estimates, service-page promises, follow-up ownership, AI answer clarity, and owner-visible next steps. Start with the lead response calculator or AI answer map if you want a quick self-check.
Will you edit my live website or CRM?
Not in the first scan unless a separate approved implementation scope is agreed. The initial work focuses on diagnosis, safer copy, review notes, internal-link suggestions, and practical follow-up assets. See a sample scan and the follow-up cleanup checklist before ordering.
Can you review Google LSA, GBP, or AI chat leads without account access?
Usually, yes for the first pass. Send the business name, website, public Google profile or public chat path, one specific handoff problem, and one redacted example if available. The first review should not require Google passwords, two-factor codes, CRM exports, customer lists, call recordings, or private customer records.
If the first packet is not enough, George can define a separate scope before any broader access is discussed.
What can I send instead of private customer records?
Use public URLs, screenshots with names and phone numbers hidden, approximate lead counts, redacted form examples, sample status labels, and a simple description of who answers calls, forms, estimates, and old quote follow-ups. The scan is designed to find workflow leaks without requiring passwords or private customer files.
Should I buy more leads before fixing follow-up?
Usually, check the response path first. If calls are missed, form alerts are unclear, old estimates are untouched, or AI replies are not reviewed by a person, extra ads or SEO traffic can increase waste. Start with the revenue leak calculator, compare the sample report library, then choose a package on the order page.
What is Missed Lead Recovery?
It is a free browser tool for turning a small redacted CSV sample into a visible next-action queue. It classifies rows as Ready, Hold, Duplicate, Do Not Contact, or Missing Context. It does not send messages or claim to recover revenue automatically.
Try the local-only queue before choosing a paid package.
Is my CSV uploaded?
No. The free tool reads a pasted sample or a local CSV file in your browser. The MVP does not call an API, save a database record, or send the file to AI Cleanup Doctor. Clear the page or refresh it to remove the local working copy.
Which columns should I include?
Use lead_id, received_date, source, owner, status, last_contacted, next_action, context, and contact_permission. Email or phone is optional and is used only to spot duplicates. Header spaces, hyphens, and underscores are accepted.
What does the $197 First 25 Verification add?
The free tool gives you a deterministic local queue. The $197 verification adds a human review of one small sample, separates ambiguous rows, checks the evidence behind the status, and returns a bounded repair list. It does not promise sales outcomes, revenue, rankings, or automatic customer contact.
Use the Order page or email gking@stoga.com to request a fit check.