Buyer FAQ
What happens before and after payment.
A plain-English FAQ for AI Cleanup Doctor buyers, partners, and prospects who want to understand scope, privacy, PayPal, intake, delivery, and refund boundaries before starting.
Do I need to send passwords?
No. Do not send passwords, two-factor codes, payment card data, social security numbers, medical records, or private customer records. The first intake uses business context, public pages, redacted examples, and only the columns needed for the work.
What happens after I pay?
George sends a short intake request, confirms the selected package, and starts after the needed materials are received. Delivery windows begin after intake is complete, not before the required context arrives.
Can I request an invoice first?
Yes. If the scope is unclear, use the invoice request option on the order page or email gking@stoga.com before paying. This is the safest route when you are choosing between scan, sprint, old estimate, and weather packages.
How does the PayPal link work?
One variable-amount PayPal link is used for the available packages. Choose the matching package amount before paying. Monthly Checkup starts with a first-month payment; recurring billing can be arranged separately after the first order is confirmed.
Are results guaranteed?
No. AI Cleanup Doctor organizes follow-up leaks, drafts safer workflows, and prepares tracking assets for human review. It does not guarantee lead volume, revenue, booked jobs, rankings, storm demand, insurance outcomes, or platform performance.
What if I choose the wrong package?
Email gking@stoga.com before work begins. The scope can be corrected or refunded where appropriate before delivery starts. Once work begins, any change should be handled as a scope adjustment.
What does the scan include?
- Website, form, inbox, and follow-up review.
- AI and automation risk notes.
- Top follow-up leaks and repair priority.
- A short report and next-step recommendation.
What is outside scope?
- Legal, medical, financial, insurance, or emergency advice.
- Logging into private accounts for the first scan.
- Mass emailing, spam blasts, fake reviews, or fake engagement.
- Ranking promises, lead promises, job promises, revenue promises, or approval promises.